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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Maria Castellanos

October 7, 2023

5  out of  5 rating by Maria Castellanos
"Mark and the whole Statefarm team are the best! They are patient, thorough, and always are ready to help answer questions. I am so grateful for their services and highly recommend them."

Katy Vision Smith

July 20, 2023

5  out of  5 rating by Katy Vision Smith
"I've been with State Farm for 15 years. Mark is fortunate to have s great support team too. Adrianne really helped explain my options for some changes i needed to make. She was very helpful! Mahalo"

Richelle Sim

July 20, 2023

5  out of  5 rating by Richelle Sim
"We love her! Customer Service is Amazing! So knowledgeable! And super reliable!"

Kylie McConnell

July 18, 2023

5  out of  5 rating by Kylie McConnell
"Adrienne is THE reason I signed up with this insurance company State Farm. I had done a quote finder online, and received various phone calls from many companies. Some left messages, some did not. Some proceeded to call an extraordinary amount of times in a row. Adrienne was the only one that left a respectful, clear, kind, succinct and yet thorough message with very clear directive on how to get back in touch in a non-pushy, inviting way. Because of that I knew I’d be choosing them for my insurance. She also has helped me over the phone with the precise detailed information that I need during my time as a customer, always kind, succinct, and very well informed. Her professionalism is rockstar and State Farm is so lucky to have her! She always makes everything so easy to understand, she’s succinct which means I get on about my life instead of spending the day on the phone with insurance. Again, she’s a gem and the only reason I signed up for State Farm. Their prices were also great and that helped, and I may have gone with State Farm either way just because of Adrienne’s fantastic service. Thanks again, Adrienne - you are what makes doing business great! Thank you for being so wonderful at your job, it’s made my life a lot easier. A now-State Farm member thanks to the great service, Kylie"

Richard Coennen

July 8, 2023

5  out of  5 rating by Richard Coennen
"Mark is incredibly helpful. Has worked with me since I moved to the island for insurance on my rental, car, and now life insurance. He is a great guy and very knowledgeable. Will take good care of you and get you the rates you deserve."

Donald Hellwig

July 6, 2023

5  out of  5 rating by Donald Hellwig
"I have been a customer of Mark Zion State Farm Insurance Agency for many years. Both Mark and his staff have handled all our needs in a very professional manner. We feel we have received very competitive rates and are very happy with the agency. We look forward to many more years of terrific service from them. Don Hellwig"

Joy Wilcox

June 20, 2023

5  out of  5 rating by Joy Wilcox
"Kealoha Dudoit , she is the most helpful, kind and Understanding person. I am so very thankful that she is here to assist with all of my questions. State Farm is lucky to have a wonderful person like Kealoha Dudoit on their team.! Thank you again for all that you have done for me."

Eleonore Koury

June 15, 2023

5  out of  5 rating by Eleonore Koury
"Mark Zion is always so helpful! we've been very pleased with our plan...and Kealoha Dudoit was super helpful during his absence informing me that the addition to our plan she recommended covers us while traveling with car rentals, etc. Which is really so great and relief to know we can drive safely and not deal with additional insurance costs."

Nicholas Jenkins

June 13, 2023

5  out of  5 rating by Nicholas Jenkins
"I spoke with Mark and his associates about life insurance options while visiting Maui. I am already a State Farm auto insurance policy holder and am interested in life insurance. Mark was extremely helpful and knowledgeable; he was able to answer all my questions in a way that was easy for me to understand. Local agencies like Mark’s are the reason why I will remain a State Farm customer for life."

Michael Zion

June 13, 2023

5  out of  5 rating by Michael Zion
"I am a little partial, because this is my brother’s business, but I am a life insurance policyholder with State Farm. I’m very happy with the service I receive and appreciate the high level of professionalism."


May 30, 2023

5  out of  5 rating by Deborah
"Working with Mark was a very positive experience. He is knowledgeable, professional and very personable."

Joemark Juan

May 26, 2023

5  out of  5 rating by Joemark Juan
"Mark was very helpful, explained everything i needed to know about car and helath insurance policies, i highly recommend Mark and the statefarm… Your help is very appreciated"

will kassa

May 25, 2023

5  out of  5 rating by will kassa
"10/10 experience mark got me in and out real quick every question was answered made it very easy"

jhon domingo

May 15, 2023

5  out of  5 rating by jhon domingo
"Having the experience to work with Mark and Joy has just been greatly helpful for policies for your car, home, and life insurance. They take the time to explain the best possible ways to help you find whats best suited for you and your O'hana (family) for the future. The care and work they put in they're clients is truly the local way here in Hawaii with lots of aloha and willing to help you as best they possibly can. So to Mark Zoin and the team at state farm I want to say Mahalo for everything you've done for me and God bless."

Antonio Martinez

May 12, 2023

5  out of  5 rating by Antonio Martinez
"Grate service, everybody are amazing. They have exactly what I need. Highly recommend."

Sosaia Pulu

May 9, 2023

5  out of  5 rating by Sosaia Pulu
"I like how the people at this office take the time to explain auto insurance to me. They are very helpful."

Terri Thomas

May 1, 2023

5  out of  5 rating by Terri Thomas
"These people are awesome! Mark works hard to make sure you get the best coverages and for the best rate! I shopped around before purchasing my policy with State Farm. I always thought that State Farm was too expensive for me. I called Mark and got the least expensive rate, by far."

Bonnie Graham

April 29, 2023

5  out of  5 rating by Bonnie Graham
"By bundling auto insurance, home owners insurance and personal liability insurance I was able to decrease cost and improve coverage. I also have confidence that the coverage meets my specific needs. This is the first time I have experienced an agent that took the time to look at all the various aspects of my risk factors and offer options for comprehensive coverage. I very much appreciate the personalized service of a professional agent that can explain the complexities of insurance and facilitated my ability to make informed decisions."

Cheyenne Doolin

April 23, 2023

5  out of  5 rating by Cheyenne Doolin
"Been with statefarm since I was in high school and was a little skeptical about changing from Hawaii Island to Maui county after my original agency retired out. I was lucky enough to transfer to Mark Zions location and they have been nothing short of awesome. Any call, text , or email sent is responded to on the same day regardless of what is needed. This is a family unit and I would definitely recommend their services."

Sean Hathaway

April 21, 2023

5  out of  5 rating by Sean Hathaway
"Mark Zion is a great agent, every time I have dealt with him he has been very personable, his office has always gone above and beyond to fulfill any needs I have had concerning insurance."

Mike Sumner

April 13, 2023

5  out of  5 rating by Mike Sumner
"I needed a golf cart insurance immediately. I called and spoke with Genesis L Purdy, she was great. She took all of the information immediately issued the policy took the payment and I was set to go. Excellent service. Highly recommend."

Kristen Brown

April 13, 2023

5  out of  5 rating by Kristen Brown
"Mark Zion was able to save me money and get me incredible coverage by bundling my auto coverage with renters insurance and adding my boyfriends policy into 1 plan. I have used State Farm as my Insurance company for over 20 years and I would recommend it anyone. ⭐️⭐️⭐️⭐️⭐️"

Harry Lustig

April 11, 2023

5  out of  5 rating by Harry Lustig
"Gen is so kind and easy to work with. I don't usually enjoy insurance-related calls, but I do when speaking with Gen!"

Sione Taufa

April 7, 2023

5  out of  5 rating by Sione Taufa
"The service is great! My expectations are consistently met or exceeded."

Michael Young

April 4, 2023

5  out of  5 rating by Michael Young
"Very nice office and atmosphere! Great service! We are very pleased with our State Farm auto insurance and life insurance policies. The local office is very attentive."