Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Steven

Steven

April 23, 2025

5  out of  5
rating by Steven
"For those of you out there looking for Auto insurance I think you should know, that Jen , down at state farm ins, for Mark Zion ,got me the best rate out of 20 other different insurance companies in just a matter of minutes, it was so easy! I honestly I was about to give up , thinking noway am I gonna pay over a hundred dollars a month for minimum liability ins ,that's what these other companies were quoting me , then I got a text from Jen saying full coverage for $45 a month , Amazing I thought. I said to self, there is a god, I knew there was all along, but this ! We'll this confirmed it for me! I had no doubts about it after speaking to her, And getting such a great Rate and Melissa down at the office, we'll she was definitely an Angel from above no kidding I had goose bumps on my arms ! And I told her this ! How she and Jen were answers to my prayers ,I was ready to drive without insurance and just say screw it, I'll just drive very careful not to break any laws, and hope for the best, but that's no good if I. Get pulled Over Without Any ins. They could take my new truck, then I'd be screwed , you can't get a safety inspection Sticker, if you don't have insurance and if you don't have insurance and a sticker. Well, you're not getting your vehicle registered here are the islands Jen, turned the whole situation around .and made it possible for me to drive Legal I'm so grateful For you, thank you once again Jen and Melissa for the Real life changer for me today. 😘 Aloha !"
We responded:
"Aloha Steven! Thank you so much for everything you wrote. I'm delighted to know we were able to help you. I couldn't agree more with everything you wrote. Thank you for your kind words and encouragement for our team. We appreciate your support, and we're here at your service. God bless you. "
Profile photo of Paul Subrata

Paul Subrata

April 14, 2025

5  out of  5
rating by Paul Subrata
"Mark and his team at State farm are amazing. We've been with many agents and brokers and never really got the level of personal attention until we met Mark. Additionally, their attention to details in making sure all of our needs are met and periodically reviewed them with us is definitely an extra service that's above and beyond any other insurance companies we've worked with before in the past. Lastly, we are also very satisfied with the quality of their products, competitive pricings, and ease of filing claim. If you are shopping around, we highly recommend you check out Mark and the team first before deciding on other insurance agents."
We responded:
"Aloha Paul. Thank you so much for everything you wrote. It's our pleasure to be of service for you. Thank you for your encouragement for our team. "
Profile photo of Segundo Sarce

Segundo Sarce

April 1, 2025

5  out of  5
rating by Segundo Sarce
"I’m very satisfied with my auto Policy with Mark Zion. He always makes sure that I have the best savings that I could possibly have, and always ask me questions about any concerns or suggestions on my part and he’s willingness to listen. Thank you Mark. appreciate it."
Profile photo of Lehua Sedeno

Lehua Sedeno

March 18, 2025

5  out of  5
rating by Lehua Sedeno
"Mark is always such a pleasure to chat with. His office is always so helpful with all my needs and questions. Thank you all for making this stressful process so much easier to deal with. Wouldn’t want to go anywhere else. Mark at state farm is the best!"
We responded:
"Aloha Lehua! Thank you so much for your review. We appreciate your support of our local office. "
Profile photo of John Williams

John Williams

March 18, 2025

5  out of  5
rating by John Williams
"Been with them for years and they're always helpful. My auto payment was recently interrupted and Melissa helped me take care of it over the phone with no stress."
Profile photo of Sergio Yeovani Baltazar Angulo

Sergio Yeovani Baltazar Angulo

March 13, 2025

5  out of  5
rating by Sergio Yeovani Baltazar Angulo
"Thank you so much for your amazing customer service! I truly appreciate the assistance provided for our claim. Honestly, walking into State Farm’s office, I was prepared for a long and possibly stressful process. However, to my surprise, Melissa completely exceeded all my expectations. She was not only professional but also incredibly efficient and knowledgeable. From the moment we sat down with her, it was evident that she genuinely cared about resolving our issue and made sure we felt listened to. Her warm, friendly demeanor and her ability to treat us with aloha instantly put us at ease. Melissa worked on our claim with such a high level of expertise that the process was smooth and done in no time. What stood out most was her dedication and exceptional customer service approach, which is rare to find these days. I sincerely want to thank Melissa for making what could have been a tedious experience into one that was quick and stress-free. State Farm is lucky to have someone like her on their team, and I will definitely be recommending Melissa and her office to my friends and family. Thank you once again for all your hard work and for resolving our issue so efficiently. Sincerely, Sergio Baltazar"
We responded:
"Aloha Sergio! Thank you so much for your review of our local office and encouragement for Melissa! Yes, I agree that Melissa is exceptional in her approach to customer service; she always uplifts everyone on our team with her genuine care and positive attitude. We are very thankful for Melissa, and we're so happy to hear about your experience with our local office. Mahalo nui loa! "
Profile photo of john davis

john davis

March 6, 2025

5  out of  5
rating by john davis
"Melissa did a great job and followed up. Mahalo!"
We responded:
"Thank you for your review! We appreciate your encouragement and support for our local office. Thanks John!"
Profile photo of James Pong

James Pong

March 6, 2025

5  out of  5
rating by James Pong
"Their staff were very kind and helpful every time I had a problem with my account and today, Melissa just helped me again. It’s awesome to do insurance with them."
We responded:
"We are glad to be of service for you, James! Thank you for your kind words of encouragement. We're happy you enjoy our local office service. "
Profile photo of Patrick Quane

Patrick Quane

March 5, 2025

5  out of  5
rating by Patrick Quane
"Kealoha in Mark Zion's office, went out of her way to secure the necessary info to insure my new vehicle. She even contacted the dealership before the car arrived to ensure a timely delivery."
We responded:
"Mahalo Patrick! "
Profile photo of Violet Casino

Violet Casino

March 1, 2025

5  out of  5
rating by Violet Casino
"Marrissa.Excellent Service."
We responded:
"Mahalo Violet!"
Profile photo of Timothy Ventimiglia

Timothy Ventimiglia

March 1, 2025

5  out of  5
rating by Timothy Ventimiglia
"Just went through our annual insurance review with Mark. Made the appropriate modifications. Excellent service!"
Profile photo of edward soto

edward soto

February 28, 2025

5  out of  5
rating by edward soto
"Melissa and Mr. Mark Zion was great. Very detailed of what I needed. I appreciate all there hard work Thank you."
We responded:
"Thanks Edward! We're glad to be of service for you. "
Profile photo of Harry Anderson

Harry Anderson

February 28, 2025

5  out of  5
rating by Harry Anderson
"My experience with Mark Zion’s State Farm office has been very efficient. Brittany handled the new car insurance policy very quickly. Erin has been very pleasant and helpful in setting up appointments. I’m very pleased with my experiences with this office."
We responded:
"Aloha Harry! Thank you for reviewing our local office. We appreciate your support, and we're happy to hear you've enjoyed your experiences with our local office. "
Profile photo of b&h bsd

b&h bsd

February 28, 2025

5  out of  5
rating by b&h bsd
"Thanks to God that I found Mark. Mark is the best insurance agent I've ever met. I've been searching for a good person to help me with my insurance, and I finally found Mark. He gave me his time and focus to make sure my business insurance needs were properly addressed. Thanks Mark, and for all your team, you are like family to me. Extremely recommended !"
Profile photo of Lisa Vaughn

Lisa Vaughn

February 27, 2025

5  out of  5
rating by Lisa Vaughn
"Melissa was a wonderful person to converse with and helpful with all my questions."
We responded:
"Mahalo Lisa!!! "
Profile photo of Sweetie victorine

Sweetie victorine

February 26, 2025

5  out of  5
rating by Sweetie victorine
"They great to work with."
We responded:
"Mahalo Sweetie! It's our pleasure to be of service for you. "
Profile photo of Kauanoelani Quintero

Kauanoelani Quintero

February 3, 2025

5  out of  5
rating by Kauanoelani Quintero
"Mark is very knowledgeable and made the process super easy. He explained my current coverage & I was able to improve it for my needs and peace of mind. I highly recommend his services for auto, home and life insurance. Mahalo Mark!"
Profile photo of Rodrick Hubert

Rodrick Hubert

January 14, 2025

5  out of  5
rating by Rodrick Hubert
"Walked in for business insurance. They helped me with my business insurance, auto insurance, and home insurance. The process was so easy and took only about 30 minutes to complete! Very happy with my new insurance from State Farm!"
Profile photo of melissa soto

melissa soto

January 3, 2025

5  out of  5
rating by melissa soto
"Mark Zion and his team are so wonderful and down to earth that they make you feel like at home speaking with a loved one. They are compassionate and always strive to give you the best coverage for your needs. May God bless them all!"
We responded:
"Mahalo Melissa!!!"
Profile photo of Jason Jenkins

Jason Jenkins

December 29, 2024

5  out of  5
rating by Jason Jenkins
"Mark Zion is the best!"
We responded:
"Thank you, Jason! 🙏"
Profile photo of 808 Kapuna

808 Kapuna

December 5, 2024

5  out of  5
rating by 808 Kapuna
"Due to an increase in rates I reached out to State Farm for something less expensive. Gen Purdy responded and provided awesome service and a nice policy with basically the same coverage for less money. Transition was easier than expected. Just a few emails and information swaps and I was done. With my other insurance, they actually told me my policy was cancelled when in fact it was paid in full so along with saving money, I actually get an agent who is on top of things."
Profile photo of Rudy Cabida

Rudy Cabida

November 18, 2024

5  out of  5
rating by Rudy Cabida
"I’ve been with State Farm for many years for auto insurance. I love having a dedicated agent to help me navigate my insurance. It’s so nice I can walk into the local office and receive personal service from my agent. I highly recommend Mark Zion and his team!"
We responded:
"Mahalo Rudy! We appreciate your review."
Profile photo of Michelle Frendo

Michelle Frendo

November 9, 2024

5  out of  5
rating by Michelle Frendo
"Mark & Joy Really take care of there clients and make sure there clients is satisfied and do Friendly reminder plus to see if we need any other help in insurance. Just there Friendly ness and being there for there clients as well his staff is awesome, very Friendly , make us feel comfortable & satisfied in my insurance . Thanks lord for having State Farm from Mark Zion and staff. I won't trade any insurance to another insurance company."
Profile photo of Victoria Lubunao

Victoria Lubunao

November 7, 2024

5  out of  5
rating by Victoria Lubunao
"Very knowledgeable,&very friendly,& approachable."
Profile photo of Pate 'Ofiu

Pate 'Ofiu

August 22, 2024

5  out of  5
rating by Pate 'Ofiu
"Mark was so helpful in every way on helping us with our insurance, if I had to give him a 10 star I would, thank u so much mark.everyone I Recomend mark he have the aloha spirit and really helpful"